frequently questions asked

What does the wedding planner do on the wedding day?

Your wedding planner will be the first vendor at your venue, and the last one to leave. They will make sure all vendors are there, and where they are suppose to be. They will be there for any quesitons from the bridal party, vendors, the venue staff, and guests. They will help keep the couple on time through the entire day, and so much more.

When is the best time to hire a wedding planner?

As soon as you get engaged is the best time as a wedding planner can assist you with sourcing your wedding venue with you and all of you wedding suppliers and steer you in the right direction and keep you on track with your wedding planning.

Where are you based?

We’re based in Florence and we also have multiple bases in Italy. We do travel quite often for work, which we love, but will always have our mobile and laptop with us, so can support you from wherever we are. We work with clients worldwide.

How many meetings should we expect to have with you?

Generally our first consultation will be a 30 min – 1 hr session run either over the phone, Skype, or in person; this is so we can learn a bit more about you, your planning so far, and your ideas, and so you can ask any questions you may have as well. The information we both share about ourselves in this occasion is really important for you to find the best fit for you – and also allows us to put together a quote/proposal for services best suited to you.

It’s all about affinity. Once you’ve booked, we offer us Full Plan couples a combination of: unlimited email, phone, and Skype communication during office hours (though of course emergencies will be dealt with immediately wherever possible); evening and weekend calls, to be scheduled; up to 3 meetings during your trips in to run through wedding plans, discuss any decisions that have to be made, or accompany you to local supplier meetings; and two full-day venue visits.

Do You Work With All Kinds Of Vendors To Cater To Specific Cultures And Religions?

We absolutely cater to all of our client’s needs, and work with only the best vendors that fit within your values/requirements, and that will add value to your big day.

How many weddings do you plan per year? Per month? Per weekend?

By choice, each Coordinator plans approximately 10-to-20 weddings per year – a combination of Full Service, Month-Of, and Custom Coordination clients. We typically plan no more than four weddings per month each, with no more than one wedding per weekend each. We are firm believers in not over-committing ourselves, so we control our workloads in order to give our clients the time and attention they deserve!

Will a civil marriage in Italy be legal in our country? How do we obtain the marriage certificate?

Naturally! You can have a civil wedding anywhere across Italy that will be legal in your country. All you have to do is gather the necessary legal documents and follow the standard procedures of your country in order to obtain the marriage certificate. With years of expertise in planning weddings, The Different Twins will provide for all the necessary guidance and keep you informed every step of the way. We’ll be happy to provide insight during our first consultation.

How much communication will we have?

Our packages come with unlimited communication throughout planning. Face to face meetings will vary depending on package, but email, phone, and texting is encouraged whenever questions or concerns come up! Our team checks in with each client along the way to make sure everything goes smoothly during planning.

Do wedding planners only work with preferred suppliers?

We can’t speak for all wedding planners but for us we aim to work only with established and trusted suppliers as ultimately our outstanding reputation is in their hands.
With weddings becoming more and more individualistic we sometimes have to look to new suppliers that we may not have previously worked with, in these cases we will only engage a supplier once we have assured they are able to deliver to the standard expected.

What Types Of Weddings Do You Do?

We do everything involving love!

  • Civil Unions
  • Destination Weddings
  • Same Sex/LGBTQ Weddings
  • Vow Renewals
  • Cultural Weddings
  • Religious Ceremonies
  • Elopements

Do you charge extra for travel and accommodation?

The majority of our travel and accommodation costs are included within our basic planning fees, this may be affected by wedding location and other factors, however these would be established with you at our first consultation and advised if we felt any additional expenses may be applied.